+1 858-755-7119   |   Cost Supply Management Pros
Free Training   Learning Academy
Anklesaria Group | Business Training Consulting
  • Training
    • Advanced Strategic Cost Management
    • Aim & Drive®
    • Aim & Drive® Cost Challenge
    • Financial Analysis
    • Strategic Cost Management
    • Strategic Sourcing
    • Supply Market Analysis
    • Free Training >
      • Top 3 Ways Your Team Can Add Value TODAY
  • Services
    • Benchmarking Studies
    • Competitive Advantage Management System
    • Cost Management System Review
    • Cost Modeling
    • Spend Analysis
    • Strategic Sourcing
    • Supplier Perception Surveys
    • Supply Market Analysis
  • Industries
  • Events
    • SCM - Public Seminars
    • ACMA Public Webinars
    • Cost Forum >
      • Anklesaria Supply Forum 2018
  • Contact us
  • Company
    • About Us
    • Team
    • Clients
    • Careers
    • Testimonials
    • Alliances
    • ACMA
    • Success Stories >
      • Building assurance for favorable contract terms & pricing
  • Blog
  • Terms of Use
Anklesaria Group | Business Training Consulting
  • Training
    • Advanced Strategic Cost Management
    • Aim & Drive®
    • Aim & Drive® Cost Challenge
    • Financial Analysis
    • Strategic Cost Management
    • Strategic Sourcing
    • Supply Market Analysis
    • Free Training >
      • Top 3 Ways Your Team Can Add Value TODAY
  • Services
    • Benchmarking Studies
    • Competitive Advantage Management System
    • Cost Management System Review
    • Cost Modeling
    • Spend Analysis
    • Strategic Sourcing
    • Supplier Perception Surveys
    • Supply Market Analysis
  • Industries
  • Events
    • SCM - Public Seminars
    • ACMA Public Webinars
    • Cost Forum >
      • Anklesaria Supply Forum 2018
  • Contact us
  • Company
    • About Us
    • Team
    • Clients
    • Careers
    • Testimonials
    • Alliances
    • ACMA
    • Success Stories >
      • Building assurance for favorable contract terms & pricing
  • Blog
  • Terms of Use

BLOG

    Archives

    January 2017
    August 2016
    April 2013
    January 2013
    December 2012
    October 2012
    September 2012

    Categories

    All
    Impact Stories
    Success Stories

Improving supplier relationships through supplier perception surveys

Through supplier perception surveys designed and conducted by Anklesaria a leading consumer foods company was able to create better communication with its suppliers.

Opportunity

Our client is a leading consumer foods company in the United States.  The company was interested in improving its supplier relationship management program and its key suppliers perception of the company.  The client needed to understand what areas the procurement organization was lacking in terms of supplier satisfaction and how to fill these gaps in order to be a best-in-class customer to the suppliers.

Anklesaria was tasked with developing a plan and defining a strategy to improve the suppliers’ perception of the consumer foods company.  A key goal was for Anklesaria to assess the situation and help the client build stronger relationships between the client’s procurement team and each its vendors.

Approach

Anklesaria created a supplier perception survey that included 9 key areas covering various aspects of doing business with the company.  Once the specific survey for the client was created, Anklesaria distributed it to 200 suppliers and monitored the survey process from distribution to collection of the data.   After collecting the raw data, different forms of analysis were conducted to draw accurate conclusions on the suppliers’ perception of the client.  A presentation was then made to the company, along with delivering a detailed report on the findings and recommended changes the company should implement going forward.

The Anklesaria Group played a key role in helping the client become best-in-class from the suppliers’ point of view by conducting the survey and giving the client a road-map that focused on techniques and tools to help the client develop stronger and better relationships going forward.

Impact

The supplier survey exercise built up better morale amongst suppliers by giving them an avenue to voice their opinions.  At the same time, the exercise created better dialogue and communication between the suppliers and client.   The client was able to implement the recommendations given by Anklesaria and realize cost savings through building better KPI’s, better ways of conducting negotiations and more robust supplier development initiatives.
0 Comments



Leave a Reply.

Training

Many corporations have found ways to cut costs but few have developed long-term strategies to manage costs. For over 15 years Anklesaria Group has helped companies increase competitiveness and develop long-term strategies by enhancing skill sets, improving processes and building supplier relationships.

Consulting

Anklesaria Group has a proven track record in delivering substantial savings to our clients. What makes us unique is our philosophy of transferring our process knowledge to our clients. We deliver real value that continues to provide impressive returns in the  long run.

Want to Stay Informed?

Stay up-to-date and current on the latest ACMA events and seminars taking place at the Anklesaria Group.

Enter Your Email



✕